TERMS & CONDITIONS

QUOTES

Prices valid for 30 days from date on your quote.

LABOUR

This is an estimate of the requirement to complete your project. Any labour required over the quoted amount and all

communications, travel, or meetings will be billed at our standard hourly rate. We reserve the right to renegotiate the

contract should the project go over the allotted time we’ve outlined above. We have been as accurate as possible to

give you a realistic expectation of cost. but this estimate is just that (an estimate) and if “project creep” occurs we have

the right to fairly renegotiate the contract and its terms.

COPYRIGHT

The designs, original artwork, electronic proofs and all other files created by Bold Pixel are protected by UK Copyright

Law and may not be reproduced, manipulated, re-worked for other purposes, edited, submitted to any contests, or

shared in any manner without our explicitly written permission. We retain the right to make reproductions for our

portfolio, samples, self-promotion, professional competition and review, and website.

NON-DISCLOSURE

You agree never to share any of Bold Pixel’s concepts, art, or work with outside designers, businesses, or agencies. This

includes, but is not limited to, design concepts, sketches, electronic proofs, and photography.

CANCELLATION FEES

All orders are subject to cancellation fees: 100% fee if any work has been done plus any additional costs incurred in the

fulfilment of your project through third-parties. Jobs placed on hold for over 30 days will be considered cancelled and

cancellation fees will apply. If you choose to reopen the order within 30 days from the invoice date showing cancellation,

the applicable fees will be credited to the completion of your reopened projects.

PAYMENTS AND LATE FEES

Final payment must be received by Bold Pixel within 14 days of the invoice date. A late fee of £25 or 1% total invoice

amount (whichever is greater) will be applied on the first day of each week past 30 days from invoice date. After 60

days of non-payment, the invoice may be forwarded to a collections agency.

REFUND POLICY

All sales are final. A 6-month credit will be offered for any over payments due to a change of initial project scope.

RIGHT OF WITHDRAWAL

Bold Pixel’s discovery of new information, changes, or other factors tending to circumvent our policies could result in our

withdrawal. Non-cooperation; multiple missed appointments; bad or returned checks or late payments are examples of

contributing factors. Should Bold Pixel initiate the withdrawal, all fees and payments will be returned, excepting fair

market value for all services/products already provided. In case of withdrawal, the hourly rate is billed for all services

already provided, rounded up to the nearest half-hour.