TERMS & CONDITIONS
QUOTES
Prices valid for 30 days from date on your quote.
LABOUR
This is an estimate of the requirement to complete your project. Any labour required over the quoted amount and all
communications, travel, or meetings will be billed at our standard hourly rate. We reserve the right to renegotiate the
contract should the project go over the allotted time we’ve outlined above. We have been as accurate as possible to
give you a realistic expectation of cost. but this estimate is just that (an estimate) and if “project creep” occurs we have
the right to fairly renegotiate the contract and its terms.
COPYRIGHT
The designs, original artwork, electronic proofs and all other files created by Bold Pixel are protected by UK Copyright
Law and may not be reproduced, manipulated, re-worked for other purposes, edited, submitted to any contests, or
shared in any manner without our explicitly written permission. We retain the right to make reproductions for our
portfolio, samples, self-promotion, professional competition and review, and website.
NON-DISCLOSURE
You agree never to share any of Bold Pixel’s concepts, art, or work with outside designers, businesses, or agencies. This
includes, but is not limited to, design concepts, sketches, electronic proofs, and photography.
CANCELLATION FEES
All orders are subject to cancellation fees: 100% fee if any work has been done plus any additional costs incurred in the
fulfilment of your project through third-parties. Jobs placed on hold for over 30 days will be considered cancelled and
cancellation fees will apply. If you choose to reopen the order within 30 days from the invoice date showing cancellation,
the applicable fees will be credited to the completion of your reopened projects.
PAYMENTS AND LATE FEES
Final payment must be received by Bold Pixel within 14 days of the invoice date. A late fee of £25 or 1% total invoice
amount (whichever is greater) will be applied on the first day of each week past 30 days from invoice date. After 60
days of non-payment, the invoice may be forwarded to a collections agency.
REFUND POLICY
All sales are final. A 6-month credit will be offered for any over payments due to a change of initial project scope.
RIGHT OF WITHDRAWAL
Bold Pixel’s discovery of new information, changes, or other factors tending to circumvent our policies could result in our
withdrawal. Non-cooperation; multiple missed appointments; bad or returned checks or late payments are examples of
contributing factors. Should Bold Pixel initiate the withdrawal, all fees and payments will be returned, excepting fair
market value for all services/products already provided. In case of withdrawal, the hourly rate is billed for all services
already provided, rounded up to the nearest half-hour.